Career objectives: To bring a smile to every customer
Biography: Having lived 18 years of my life, i have been through many stages of it.
I believe that success comes with hard work, and intelligence is nothing but a gift.
Without hard work, intelligence can only bring you so far.
I am currently pursuing a business studies diploma in Ngee Ann Polytechnic.
My main educational objective is to excel in it, complete the diploma and move on to take up a degree in business as well.
In the career aspect, I hope to secure a job in the service sector.
I enjoy meeting new people from all walks of life.
I love travelling and it gives me great pleasure to understand cultures of different people.
I strongly feel that this itself is a great experience in terms of education or in career.
My learning journey was a good one, challenging yet fufilling.
In terms of studies, i faced many ups and downs and more often than not i contemplated giving up.
To read more, click on the (Education) tab.
STRENGTHS
- Outspoken personality and ability to lead
- Experienced in customer service
CCA
HIGHLIGHT OF MY CCAs:
These 2 co-curricular activities have taught me the importance of teamwork, communication and discipline.
Without teamwork, we would not be able to play a basketball game to its very best.
I believe that this applies to any job out there.
Only by working as a team can we obtain our ultimate goal efficiently and effectively.
1. St John Ambulance Brigade
Period: 2004-2005
Rank: Corporal
Competitions/Events Participated:
Uniformed Organisation Annual Parade,
Inter School Marching Competition
Achievements: 3rd Placing at Inter School Competition
2. Basketball
Period: 2005-2007
Competitions/Events Participated:
B' Division Tournament
Achievements: NiL
Other Activities/Achievements
1. Student councilor(2005-2006)
2. Class treasurer(2005)
3. Camp Facilitator(2005-2008)
4. Participated in the Australian English Competition. Awarded 'Credit'.
HIGHLIGHT:
As a camp facilitator for several camps, I slowly picked up leadership skills.
Most camps are successful because they are led by good leaders.
Through these camps, i learn to speak out, take control and most importantly to lead.
Team work and coordination skills are necessary too for most activities in a camp. eg: bringing a large group of students to the eating area.
I enjoy basking in enthusiasm and camps are good social places for everyone to meet new people.
It is also a place to further understand someone through their living habits.
Personal Activities
- Piano. Awarded 'Grade 7' by ABRSM
(Associated Board of the Royal Schools of Music)
- Community Involvement Programmes such as helping out at the Bukit Batok Nursing Home(2007)
CAREER HIGHLIGHTS
Main learning points: - Patience
- How to deal with various types of people
- Customer Service
- Event planning
- Creativity
- Telephone etiquette
Listed below are some jobs that i've held.
1.Cold Rock SG
Period: 2008-Present
Position held: Ice cream scooper/Rocker
Related Experience: Serving, interactions with customers, customer service
Events participated: Birthday Parties
Learning points: Patience, how to appease a customer,
different types of customer behaviours, planning of events
and skills on how to make the creations in the shop
Comments from employer or customers: "Brenda has a good working attitude! Keep it up!",
"Good service!", "Nice smile."
2.Hooha Cafe
Period: 2006-2007
Position held: Server
Related Experience: Serving, interactions with customers, customer service
Events participated: Company Functions held within the restaurant
Learning points: Patience, how to appease a customer,
different types of customer behaviours and planning of events
3.Oishi Pizza
Disclaimer: Together with his partner, my father was the founder of Oishi Pizza.
Therefore i was able to clinch this part-time job at the mere age of 14
Period: 2005
Position held: Telephone operator, server
Related Experience: Taking phone orders, customer service, food preparation
Events participated: NiL
Learning points: Telephone etiquette, customer satisfaction and proper kitchen sanitization
4.MOE
Period: 2008
Position held: Relief Teacher
Related Experience: Taking classes, interactions with students
Learning points: Teaching, Patience and how to take control
A confident and enthusiastic student, Brenda carries herself well. She is an easygoing pupil who enjoys a healthy rapport with her peers. An extrovert, she makes friends easily and gets along well with them. Her outgoing disposition has won her popularity among many and she is sociable even with teachers. Independent and amusing, Brenda can inspire others to work. She is both imaginative and knowledgeable, and thus possesses a flair for writing. An optimistic pupil, she is also always able to bring a smile to all around her.
As a competitive athlete, Brenda shows keen interest in Basketball and was thus selected to represent the school in the Inter-School West Zone Basketball Tournament in 2006. She is a sport and active person. Brenda was also a member of the St. John Ambulance Brigade, attaining the corporal rank in 2005. The St. John Ambulance Brigade also won third placing at the Inter-School Marching Competition organized by the SJAB headquarters in 2004.
Brenda was appointed as Student Councilor in 2005. She possessed leadership skills which was evident when her fellow councilors and her took the lead as camp facilitators in the ASPIRE 2006 camp. An honest and responsible student, Brenda was also entrusted the important task of Class Treasurer in 2005. Her good command of English also allowed her to participate in the Australian English Competition and was awarded a credit for her effort in 2005. A cheerful student with a zest for life, Brenda is very participative in all class discussions and is also a fast learner.
Brenda possesses great potential to excel in both her studies and career with effort. Her exceptional qualities and good social skills will bring her success in time to come. Indeed, a promising student who is able to do well in all aspects of life.
Qualifications
PSLE aggregate: 237 points(2003)
GCE 'O' Level: 12 points(2007)
Business Studies Diploma cumulative GPA: 3.0(2008)
